Privacy Policy

1. Who We Are

TennisHaus ("TennisHaus," "we," "our," or "us") operates class-discovery and booking workflows for tennis players. You can contact us at [email protected].

2. Scope

This policy explains how we collect, use, disclose, and retain personal information when you use TennisHaus services, including class browsing, filtering, and outbound booking links.

3. Information We Collect

Depending on how you use the service, we may collect:

• Account and contact data (for example, name, email, account identifiers).
• Usage data (for example, pages viewed, filters used, timestamps, referring pages).
• Device and technical data (for example, browser type, operating system, IP address, logs, crash diagnostics).
• Support data (for example, messages and attachments you send to support).

We do not intentionally collect sensitive personal information unless you provide it in support communications.

4. How We Use Information

We use information to:

• provide and maintain TennisHaus features;
• display class and availability information;
• improve reliability, performance, and product quality;
• prevent abuse and secure our systems;
• respond to support requests and operational notices;
• comply with legal obligations and enforce terms.

5. Booking Providers and Third-Party Services

TennisHaus may display class data sourced from public or third-party booking systems and may link you to third-party sites to complete booking. Those third parties process your information under their own terms and privacy policies.

6. Cookies and Similar Technologies

We and our service providers may use cookies, local storage, and similar technologies for authentication, security, preferences, analytics, and performance. You can control cookies through your browser settings, but some features may not function correctly if disabled.

7. How We Share Information

We may share personal information with:

• vendors that host, monitor, secure, and support our service;
• professional advisors (such as legal or accounting);
• authorities if required by law or legal process;
• counterparties in a merger, acquisition, financing, or asset transfer.

We do not sell personal information for money. We also do not knowingly share personal information for cross-context behavioral advertising.

8. International Transfers

We may process or store information in countries other than your own. Where required, we use reasonable safeguards to protect transferred personal information.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including service operations, support, legal compliance, and dispute resolution.

10. Legal Bases (EEA/UK)

If you are in the EEA or UK, we process personal information based on one or more legal bases: performance of a contract, legitimate interests, compliance with legal obligations, and consent where required.

11. California and U.S. State Privacy Notice

If you are a California resident or resident of another U.S. state with privacy rights, you may have rights to know, access, correct, delete, and obtain a copy of personal information, and to appeal a denied request where applicable.

We do not sell personal information and do not knowingly share personal information for cross-context behavioral advertising.

Authorized agents may submit requests on your behalf, subject to identity and authorization verification.

12. Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing.

If you are a U.S. resident in a state with privacy rights legislation, you may also have rights to know categories of data collected, request deletion, and appeal denials where applicable.

To submit a request, email [email protected]. We may verify your identity before completing your request.

Where processing is based on consent, you may withdraw consent at any time, without affecting prior lawful processing.

13. Do Not Track

Some browsers offer a "Do Not Track" setting. Because there is no uniform industry standard for DNT responses, our services may not respond to all DNT signals.

Where required by applicable law, we process opt-out preference signals (such as Global Privacy Control) for personal information sale/sharing choices.

14. Children's Privacy

TennisHaus is not directed to children under 13 to use independently. If you believe a child provided personal information, contact us and we will take appropriate steps.

15. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is guaranteed to be fully secure.

16. App Marketplace and Platform Providers

When you download or use TennisHaus through app marketplaces or device platforms (such as Apple App Store), those providers may process data under their own policies. Review those policies for platform-specific practices.

17. Changes to This Policy

We may update this Privacy Policy from time to time. We will post updates here and change the "Last updated" date above.

18. Contact

For privacy questions or requests, contact us at [email protected].